Quality Product Research: Medical – major review process commenced for Medical Amount Scores


Medical costs in our country continue to rise significantly causing increases to Health Insurance. In New Zealand, the medical inflation rate is estimated to be around 9-11%

Although we update the amount scores with every product change it is time we reviewed all our medical amount scores.

We have therefore started the process of a major review.

Theme of review

The themes of this review are:

  1. A focus on how claims scenario differs between males and females
  2. Revising to ensure a clear and concise scenario used across all insurers

Review process

  • We have alerted advisers and insurers to our plan to do a review and asked for data on the themes above. Changes will be based on our view of all the information sent to us.
  • We will then publish our proposed scenario openly for feedback.
  • Further changes may be made at this stage.

Timeline for review

April – advise review started

May –  review claims information

June – consult on claims scenario

July – implement revised scoring

Your feedback

We value getting your feedback on how these wordings are being applied to claims you may be aware of. Please email us with details of any recent claims to help us update our understanding. Doreen Dutt, Research Analyst, Quality Product Research Limited, [email protected]

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